Reference

Privacy Controls Before Your Account Opens

Your account data, wallet checks for DANA, OVO, GoPay and QRIS, and session records for VIP Baccarat or Egypt Book of Mystery are covered by this Privacy Policy.

Account data useCookie controlsPayment recordsPrivacy requests
icebet Privacy Controls Before Your Account Opens
PRIVACY CONTACT

Reach Us About Privacy Requests

Privacy requests should reach the team that can check your account trail, not a general inbox. Use live chat from the footer, email us from the address shown here, or send a request after login through Profile > Privacy Request on mobile Chrome. We answer in English for Indonesia accounts and may ask for the last payment rail you used, such as QRIS, before we change stored details.

Team online

Live chat

Open chat from any page between 09:00 and 01:00 WIB. Tell us the privacy action you need, and we will route the ticket after confirming your account email or phone check.

Privacy email

Send privacy requests to [email protected] with your account name, registered email, and the data action you want. Do not include card photos unless our team asks through the case thread.

Account request path

After login, go to Profile > Privacy Request to ask for correction, copy access, or deletion checks. This path keeps the request linked to your session and reduces follow-up questions.

ACCOUNT CARE

Controls That Protect Your Account Data

Privacy work is part of our account flow, not a separate document left unread. We tie every request to your login session, payment references, and support history so changes do not break…

Account setup data

When you open an account, we collect name, contact details, date of birth, login credentials, and referral fields if used. The purpose is account creation, fraud checks, support replies, and wallet matching.

Payment reference data

DANA, OVO, GoPay, and QRIS payments create reference codes, timestamps, amounts, and status messages. We use those details to match wallet credits, check withdrawal requests, and respond when a payment rail reports a mismatch.

Cookie choices

Cookies remember login state, language choice, device type, and whether you viewed privacy prompts. On Android Chrome, you can clear site cookies through Settings > Site settings > All sites > icebet.click.

Security logs

Security logs record IP address, browser version, failed login attempts, and session changes. If a new device reaches your account, these signals help us decide whether to ask for another verification step.

Retention rules

Some data is removed when it is no longer needed for account service, while payment and dispute records may remain for legal or audit duties. We separate inactive account data from active session tools.

Request handling

Correction, access, and deletion requests are checked against your account session and support history. We may keep a small case record showing the request date, our response, and the channel used.

Privacy Questions Before You Join

Use these privacy answers before you open an account or when you want to change data already stored with us. Each answer explains what happens inside our account, wallet, cookie, and support systems, so you can choose the right contact path without sharing extra documents. If eligibility or access is involved, the answer depends on local law.

We collect the details needed to create and protect your account: name, contact details, login credentials, device signals, and payment references. We also keep support messages when you ask us to fix or change stored data.

Those rails send transaction references, timestamps, status messages, and wallet identifiers. We use them to match credits, check withdrawals, investigate missing wallet activity, and answer privacy questions tied to payment history.

Yes. Send the request through Profile > Privacy Request after login or email [email protected]. We may ask you to confirm your registered phone or email before changing details that affect account access.

Cookies keep you signed in, remember language and device choices, and help us detect unusual sessions. You can clear them in your browser, but you may need to log in again afterward.

You can ask us to check deletion where local law permits. Some payment, security, or dispute records may remain for required account checks, but we reduce stored data when retention is no longer needed.

Privacy case messages are handled by trained support and account teams, not open lobby staff. We use them to identify you, carry out the request, and keep a case record for follow-up.

We record device, browser, IP, and session details. If the pattern looks unusual, we may ask for another account step before allowing changes to email, phone, wallet data, or privacy settings.